Last updated: 2026-05-21
Your @anchorlet.ie email address
When you set your full name in your profile, Anchorlet automatically gives you a personal email address at @anchorlet.ie. For example, "Orla Hughes" becomes orla.hughes@anchorlet.ie. You can find it at the top of your Mail page.
What it's for
Hand this address to tenants, contractors, agencies, and utility providers. Anything they send to it lands in your Anchorlet inbox, where Anchorlet tries to attach the email to the right property and (where possible) the right open issue. You can keep using your normal email address too — this one's purely for things you want piped into Anchorlet.
How routing works
When a message arrives, Anchorlet runs through five matchers in order: a thread-ID embedded in the reply address (used when you reply to a message you sent from Anchorlet), the sender's email vs your tenant records, the recipient name in the address, the sender vs anyone you've previously emailed, and finally an AI fallback that reads the body and picks the most likely open issue. If nothing matches, the email lands in the Triage view for you to decide.
What it isn't
It's not a substitute for your main email — outgoing replies from Anchorlet still come from this alias, but you can't currently send a brand-new email from it without going through a property/issue context. It also doesn't handle attachments larger than the limits Resend imposes; very large files may bounce back to the sender.