Help.

BER, RTB, Gas Safety, Electrical Safety — what Anchorlet tracks and how often each renews.

Two ways to add a compliance record — type it in or let Elliot read the cert PDF.

Daily email when a cert is 60, 30, or 7 days from expiry.

How to add a contractor to your workspace so you can assign them to issues.

How contractors get attached to issues, and what they see when they do.

Contractors are owned by the user who added them — property managers bring their own roster into every workspace they're invited to.

Open a maintenance issue, accept Anchorlet's contractor suggestion, edit the pre-drafted email, and send — replies thread back to the same issue automatically.

Today is your morning landing page — an urgency-weighted stat row, yesterday's wins, a triaged list of what needs your attention, and a collapsible feed of background activity.

/activity is the workspace's running log of every mutation — statements, documents, issues, compliance, mail, notes, properties, tax. Use it to answer historical questions Today's curated view can't surface.

How to drop dozens of files at once and let Anchorlet sort them.

The fourteen document types Anchorlet recognises, and what gets extracted from each.

A plain-English list of what Elliot can help with, and what it can't.

A practical list of questions Elliot handles well, organised by task.

What happens to your data when you use Elliot, and what it's used for.

What's outside Elliot's remit, and what to do in those cases.

A quick tour of what Anchorlet does and where to start.

How to set up your first Anchorlet workspace and what goes into it.

How to give your property manager access to your portfolio and what they'll see.

Every invoice gets a durable Anchorlet-minted reference like ANC-2026-000247. Here's what it looks like, why we mint our own, and how it relates to the contractor's invoice number.

Every invoice is either unpaid or paid. Mark it paid when you've actually paid it, optionally with a date and a bank-statement reference. Filter the list by status; export to xlsx with the payment columns included.

How to log a maintenance issue, assign it, and track it to resolution.

How Anchorlet flags issues that have gone too long without action, and what each tier means.

How to mark an issue as resolved and record what was done.

When a tenant emails maintenance@anchorlet.ie, the issue lands here for your review before any contractor is dispatched. How to approve, reject, or set it aside.

Every workspace member gets an @anchorlet.ie alias derived from their full name — give it to tenants and contractors so their replies land in Mail.

The Triage tab in Mail shows inbound emails that didn't auto-route to an issue, plus today's auto-routed mail in case the AI got it wrong.

Each issue has a unified timeline showing every email and note. Reply via email to a tenant or post an internal note for your workspace.

Elliot can compose and send emails on your behalf, but every send goes through an approval card you control. Here's what the flow looks like.

How to send a property-manager invitation, what your invitee sees, and the property_manager vs property_manager_independent choice the PM makes at accept-time.

What each role can do in a workspace — landlord, property manager, and independent property manager.

How to add a single property to your portfolio, including address, Eircode, and lease details.

Import many properties at once from a spreadsheet. Includes the template and what each column means.

A workspace-scoped list of recipient addresses Anchorlet will never send to. Some rows are pre-seeded by the team; you can add or remove others any time.

Elliot's daily usage is capped per workspace to keep AI costs predictable. Here are the limits, the warning states, and what to do if you hit the cap.

How to feed a monthly agency statement into Anchorlet — XLSX or PDF.

What gets pulled out of a statement automatically and what doesn't.

What to do when a statement row doesn't auto-link to a property.

Two chart surfaces — the trends page over your whole portfolio, and the ledger chart on each property — visualise rent and fee patterns over time.

Open /tax to download an XLSX bundle covering rent, expenses, and LPT for the year — formatted to make your accountant's life easy.

Each property has an LPT panel under its compliance tab — log the annual payment, the valuation band, and the date paid so it flows into your tax export.

How to record a new tenancy on a property — tenant details, rent amount, lease dates.

How to upload a lease PDF, what Anchorlet extracts from it, and what to do if parsing fails.

Common reasons a statement upload didn't produce structured rows.

Soft-delete a property and restore it within 30 days.

How to get in touch when you're stuck or something's broken.